Food & Drink, Giveaways & Contests, Small Business Q&A

Small Business Spotlight: Caffe Amouri on Coffee and Starting a Business

Welcome back to Launch Week Celebration & Giveaway, Day 4!

Today I’m pretty excited today to give you not only a peek at my favorite local (Vienna, VA) business, but also an interview with the owner!  Oh, and yes, there’s a great coffee-themed giveaway to top it all off.

You’ve probably seen me go on and on about Caffe Amouri, my local coffee roaster /coffee shop, either on Twitter, Facebook, or this blog.  That’s because I’m a huge fan.  Have you ever tasted coffee that is freshly roasted?  It’s unbelievable!  Ever since Caffe Amouri opened last summer, I’ve been a totally loyal customer.  It’s a totally chill place to go read a book, do some work, blog, or catch up with friends.    And I feel very fortunate that I’ve gotten to know Michael Amouri, the owner and roaster, because not only is he an awesome guy – he’s been a huge source of  inspiration and also advice as I head down my entrepreneurial path.  (Thanks, Michael!!)

If you’re ever in the area, you should visit Caffe Amouri first thing in the morning, when the coffee beans are roasting.  (Follow on Twitter and Facebook to know when the roasting is going on.)   You can smell it in the air – I don’t even know how to describe it, but it’s awesome.  Upon entering, you can’t help but notice the big yellow roasting machine:

The walls of the shop are covered with Michael’s vintage record collection:

But those vintage LPs are more than just decor.  Friday nights are “Club Night” at Caffe Amouri, one of the ways in which Michael has expanded the shop to be more of a community gathering place.  During Club Night, customers of all ages can choose records off the wall, and Michael plays them on a good old-fashioned record player.  How cool is that?

Another fun design element (to me, at least) is the wooden siding on the counters.  The rough-hewn boards are reclaimed lumber from an old building that was torn down:

In addition to offering the usual espresso and coffee drinks, Caffe Amouri serves a delicious variety of teas, iced teas, 100% fruit smoothies, and Italian Cream Sodas.  Some days I have the hardest time choosing just one drink from the menu.

See all those glass jars?  Those are the many different beans and blends that are roasted in-house.  Once you start trying the different coffees, it’s amazing to notice all the nuances of flavor that accompany beans from different regions around the globe.

Are you curious what goes into the making of a coffee shop (and roaster)?   Michael was kind enough to answer a mini-interview about the details behind the making of Caffe Amouri.

What inspired you to take the plunge and not just open Caffe Amouri, but turn it into a coffee roaster  as well?

The business plan was always to open not just a coffeehouse, but a roaster as well.  A coffeehouse, according to my research and calculations, is more a “following your dream….passion” sort of thing.  It’s much harder, I believe, to really make a living with just that.  With a coffee roaster, you not only increase your margins through vertical integration but also open up an entire realm of different revenue streams – Wholesale, internet, etc…

Another reason is quality.  Roasting, I control what I serve.  I tried home roasting about 10 years ago after reading an article on the ‘net. Spent my first years roasting in a hot air popcorn popper.  Once I tasted fresh roasted coffee, I was hooked and honestly believed that the marketplace would feel the same.

What steps did you take to prepare for starting your own business?
Big question.  I spent about 10 months developing a business plan.  Everything from visiting coffee shops to sitting in Starbucks for hours on end with a pad of paper making little jot marks for every item purchased.  I did this at different times of the day, different days of the week.  I even hired my daughter and her friends to do the same.  I sat on Church St. and counted cars.  I looked for and found market studies of the demographics of who was drinking coffee, what age, what kinds of coffee.  I read about roasting and tried it at home.  I experimented with different blends at home and gave them out to all my friends and family (they loved it!).  I talked, and talked, and talked to people throughout the industry to roasters, bean brokers, coffee house owners, equipment providers,…. etc…. ad nauseum…

You seen to spend a ton of time actually working behind the counter at Caffe Amouri, but surely there is a lot more behind-the-scenes work to be done.  How do you make time for all of the different responsibilities you have, as the owner, while still visibly working in the shop so much?

No sleep.  I’m trying to get out from behind the counter more and more so I can develop the business.  Part of doing this is hiring, training and then trusting good folks to work for you.  I have just instituted a management structure that has a responsible person as a shift supervisor for each of 3 shifts during the day – morning, mid and evening.  Slowly, I’m handing them over to these folks to “own”.  They will build out the shift work, have full responsibility and authority over the shifts and, basically, run the shop shift to shift.  In addition, I’m preparing to hand over some of the other “management” aspects to them like scheduling, inventory control/ordering, bank work, etc…  But, again, no sleep for the first year or so seems to be the key.

What’s the most exciting part of having your own business?  What is the most difficult part?
Meeting great folks and making them happy.  Also, doing things for the community, using the shop, that otherwise I wouldn’t be able to do.

What is the hardest part?  When sales slack off and I wonder what it is that we’ve done wrong to turn people off?  Or not getting folks flocking in during the morning hours……eats away at me.  Also, as you mentioned above, the sheer number of things that have to get done and the anxiety over not “getting to them”.

What advice would you give to someone who’d like to start their own business, especially a brick-and-mortar business like yours?

Don’t!

Just kidding.  Refer to the info above – just plan, plan, plan.

So there you have it – a peek at what goes into starting and running your own coffee house.  Ever since I’ve learned just some of the work Michael put into launching his business, I haven’t been able to look at a coffee shop the same.  It’s amazing how much thought and work is behind that cup of coffee or tea!

Giveaway #4:   A Clever Coffee Dripper & 1 Pound Fresh-Roasted Coffee

**This giveaway is now closed.**

The lucky winner of this giveaway will win a pound of coffee (your choice of a particular roast/origin) and a Clever Coffee Dripper, packaged inside one of my handmade coffee sack gift bags.

What’s a clever coffee dripper? It’s an awesome little single-cup coffee maker that is totally space-efficient, and totally portable.  It’s perfect for storing in your office or packing in your suitcase (if you’re a coffee snob, like me).  In order to have an amazingly fresh, delicious coffee anywhere, all you need is boiling water, some ground coffee beans, and your Clever Coffee Dripper.  Trust me, it makes a killer cup of coffee.

Still curious as to how exactly it works?  Come back next week when I”ll be sharing a how-to on using the dripper to make an awesome cup of coffee. 

Here’s how to enter:

  1. Simply comment on this post!  If you want, spill the beans (ha,ha) on your drink of choice.  Coffee?  Tea?  Something else entirely?

Other details:

  • This giveaway closes on Monday, 6/20/2011 at 9:00 PM
  • The winner will be randomly chosen and announced  after Monday, 6/20/2011

Legal mumb0-jumbo:  I was not compensated in any way for this post about Caffe Amouri or the Clever Coffee Dripper.  I just happen to be a huge fan!  

And that’s it for today!  See you back here tomorrow for the 5th and final Launch Week Giveaway post, with a big prize from my shop!

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26 Comments

  • Reply Anonymous at 9:45 pm

    At work I am tea gal.  Probably because the stuff in our communal kitchen is more akin to battery acid.  Maybe this clever coffee dipper could change it up for me.  On the weekends, I enjoy a latte here and there. 

  • Reply Ofra Y at 10:14 pm

    I like coffee on a daily basis, but mocha drinks are my favorite.

  • Reply Julia at 10:52 pm

    Oh, I drink coffee all the way. Fairly obsessed I’d say.

  • Reply Anonymous at 11:02 pm

    I’m absolutely obsessed with coffee… but I see my mom who can’t even function w/o 3-4 cups in the morning & several throughout the day, so I only allow myself one cup a day.  But I have that cup every morning *without* fail. 🙂  Love it!  (And I’m w/ you, Jane – complete coffee snob!)

  • Reply Sarah at 11:09 pm

    Jane, I swear we were meant for each other!  I looooooove coffee.  As a fellow coffee snob, I am all about the fresh brewed coffee.  We grind our own beans over here 🙂  We should meet at the Cafe sometime soon!

  • Reply Anonymous at 12:53 am

    J – This has absolutely nothing to do w/ the coffee (I did that post already) but I know how in love you are with your fabulous fabrics, and how sad you are when you run out… so when I came across this super-simple DIY project, I immediately thought of you.  Enjoy!

    http://www.favecrafts.com/Bracelets/Fabric-Scrap-Bracelets/ml/1

  • Reply Kate at 1:38 am

    Don’t put me in the giveaway (I don’t drink coffee), but I wanted to comment anyway 🙂 Even though I don’t drink coffee, Michael’s shop seems really cool. I love the records! I think the idea of owning a small business is so great and it really takes a special person to go out there on their own. Great post!

  • Reply Anonymous at 1:41 am

    coffee coffee coffee tea coffee coffee… thats about how it goes. with a zillion waters in between =)

    such a cool shop! I like the album art so much! it gives it quirk and charm =)

    xoXOxoJenn @ Peas & Crayons

  • Reply Dot at 1:52 am

    LOVE coffee! I think the club night sounds fantastic! 

  • Reply Steffanie at 2:01 am

    I think I need to venture from Alexandria to Vienna! My favorite cup of coffee is Greater Alarm from Philz in San Francisco. For an espresso drink, it is a simple iced skim latte. Mmmm coffee! 

  • Reply Anna Hull at 4:20 am

    Coffee or tea?  Yes.  I love both, but I tend to drink tea more often because of my massive selection (and because very much caffeine tends to bother my heart and I really like coffee… so maybe I should get a one-cup coffee maker to avoid that).  I like a wide variety of tea, though.  My favourites are Rooibos, Barley, and Lady Grey.  But I’m really a fan of any hot beverage.

  • Reply Liz at 6:27 am

    I love coffee and I’d love to win!

  • Reply More Janery {Launch Week Giveaway #5} | The Borrowed Abode at 8:21 am

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  • Reply AnneSATX at 1:15 pm

    I drink coffee in the mornings (until about 10) and then Diet Coke the rest of the day.  Thanks for this blog entry — it was really interesting — from the coffee point of view, from the business point of view, from the decorating point of view — I enjoyed reading it all.

  • Reply Becky Hull at 2:07 pm

    Did someone say coffee? 😀  Caffe Amouri sounds like a great place!  I usually buy my coffee 5lbs at a time from Cafe Mam, who gets their organic, fair trade, shade grown beans from a co-op in Chiapas.

  • Reply Renee Gremillion at 2:08 pm

    My drink of choice:  iced raspberry mocha or iced milk tea with tapioca.  In Houston, hot coffee is a four-days-a-year kind of thing (slight exaggeration).

  • Reply Kelly at 4:23 pm

    What a gem (both the coffee shop and the interview)!  And I love this photo of Michael behind the record player.  His story about sitting in Starbuck’s is amazing.  Hope he gets all the success and recognition he deserves!  (And to answer your question – I never discriminate against a hot beverage: tea, cider, coffee, cocoa – love them all.)

  • Reply Heather at 1:47 am

    Thanks for sharing about Caffe Amouri. Used to live in the area and wasn’t familiar with it. We’ll have to check it out next time we head to No Va. 

  • Reply Leigh at 11:40 pm

    Fun!  I’ll have to check it out sometime.

  • Reply Kristi @ A Nest in the Making at 2:15 am

    A wise woman once said “I have java issues every morning before I get my first cup of coffee!” and I must agree. I have become quite the coffee snob. No, I don’t like the fancy stuff – give me plain ol’ Folgers (with a tiny bit of sugar) and I’m good to go!

  • Reply Skooks at 3:03 am

    My husband is the coffee drinker . . . he would LOVE this!  🙂

  • Reply Jessica at 3:10 am

    I love me some good coffee! Twould make my birthday (monday) all the merrier!  🙂  

  • Reply LF at 11:45 am

    I do like coffee (especially with chocolate.  I do love my mocha.)  But my brother is a coffee LOVER!  I’d love to be able to surprise him with this set.

  • Reply Frugal4lees at 2:28 pm

    I’d love to win anything having to do with coffee!

  • Reply Clint Shaff at 2:59 pm

    What a cozy coffee shop! Michael’s business strategy sure is a hit. When starting a business, it’s not enough to be an analytic evaluator; you also need a sense of creativity, as people are always looking for something new. And Michael certainly knows just what the people want! The Club Night idea is a good one! =)

  • Reply Week in the Life, Days 5-7The Borrowed Abode: Decorating a rental home | The Borrowed Abode: Decorating a rental home at 7:24 am

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